State Farm® Insurance Agent Phyllis Edwards
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Norman Lee
July 31, 2024
"Phyllis and her team are the top notch service. Very thankful for all they do for me."
Ian Ownby
July 8, 2024
"They were very helpful, extremely kind. Got us in and helped up quickly."
mandy s
July 5, 2024
"Very nice and worked quickly to help me"
TYLER Gray
June 28, 2024
"Hunter was great very professional and got the job done your company should be very pleased"
"Thank you, Tyler. We are thankful for Hunter’s desire to help and educate. We will pass on your kind words. "
Stacie Sweatt
June 25, 2024
"We ended up having to have our truck towed over the weekend. The tow bill was not cheap because we were away from home. I called Phyllis and her group Monday to see what our road side assistance would cover. She told us to bring the bill in and they would see. They covered the whole bill for us. We can’t ask for a better insurance group."
"So glad we could help ease the pain of your vehicle breakdown. "
Tj Davis
June 24, 2024
"Very dependable n accurate they provide good service for your needs and very punctual"
"Thanks so much! We understand how valuable your time is. "
Dawn Fuhrman
June 6, 2024
"Hunter has been amazing to work with! I live in OH and my son is in Union City TN. He just finished college, had been driving my car and he hit a deer and it totaled his car. We had to start looking for a car for him and wanting to start him on his own policy and Hunter made this process so easy! He gave us great recommendations on where to go for a car and treated us like he had known us for years! Great Customer Experience!!!"
"Thank you, Dawn for the kind words. I know how difficult it is when you have a child miles away navigating adult decisions. We are glad to be able to help and know Hunter has been in his shoes before! We are only a phone call or text away if you need anything!"
Madison R.
May 31, 2024
"So helpful! Her and her staff are wonderful people. And truly care about their customers! Will always choose Mrs. Phyllis!"
"Thank you Madison, this means the world to me. "
Melinda Mcbride
May 28, 2024
"Phyllis,Mike, Ashley and Hunter are great people to have your insurance with .You call with a claim or a question and they are all on top of their game.They get you fixed up fast and are always there for their customers. They don't hesitate !They make sure you are taken care of quickly and the problems get fixed quickly.No hesitation just send them what they need and they take care of the rest!"
"Melinda, glad to be able to help make life go right for a moment! Thank you for the kind words. "
Ashley
May 28, 2024
"The best service when it came to my wreck! They were quick and easy to work with. Answered all my questions and helped put my mind to ease."
"Thank you, Ashley! A claim can be very intimidating, so we want to make sure to help make the process as easy as can be. We will always be here, when you need us!"
Tamara Clark
May 1, 2024
"Absolutely amazing, very knowledgeable, always there when u need them.. Highly recommended."
"Thank you for the great review! We enjoyed being able to be there for you and help you make smart decisions for your needs. "
Ashish Patel
April 26, 2024
"Hunter Edwards is my guy to get insurance done with State Farm. He went above and beyond to get my commercial insurance issued by State Farm. If you guys need insurance be sure to call Hunter!! Hunter is the guy to get it done asap. Thank you for all your help and thank you for your team at State Farm in Union City, Tennessee!!"
"Ashish, I am pleased that Hunter was able to offer great service to you. We are here to help in any way we can, and promise to provide the best service possible, always! "
Jae G
April 12, 2024
"State Farm is an excellent insurance company. They helped me right a way and didn’t hesitate to be on stand by when I needed them for my claim."
"At our office we are glad to assist with claims as needed. We understand that sometimes it can be overwhelming. Thank you for your great review, we appreciate it! "
Linda Allman
April 5, 2024
"The customer service is wonderful. Always friendly and helpful."
"Thanks so much for your review! We enjoyed seeing you in the office. "
Nancy Harris
March 1, 2024
"I want to say that Phyllis Edwards is top notch. She worked way after hours so I was able to obtain car insurance in order for me to drive my vehicle home last night. She was very professional very friendly and answered all of my questions. I would recommend her to anyone who is looking for insurance."
"Nancy, I really enjoyed reading your review. Thank you for sharing your experience! We just couldn't let you leave your new car at the dealership overnight! So glad I was able to help!"
Sherry Burnette
February 28, 2024
"Phyllis and her team are the best I have worked with in years. Phyllis worked with me to save money on my policies and was able to help me find an agent in another state for a rental I have. They go above and beyond for people. Happy customer."
"It was nice to meet you, Sherry! We may not promise to ALWAYS be the least expensive company, but we can promise to serve you well. So glad to welcome you to our State Farm family!!!"
Riley Gray
December 18, 2023
"After dealing with a nightmare of an accident, I was ensured that I would be taken care of promptly with Phyllis Edwards and her team. They took care of everything and eased my mind regarding the entire process. Not only did they speed up the process of my claim being filed but they also were able to ensure that I will receive my payout by mid-week. I cannot think of a better team to work with and would recommend their services to anyone looking for a great team!"
"We are here to help ease the stress of an accident. So glad we were able to make that happen!"
Daphanie Minor
October 31, 2023
"I love Phyllis and her family! They are so awesome!"
"Thank you so much Daphanie. We are so glad we have gotten to know you and your family and help you with your insurance. "
Heather Hoffman
July 26, 2023
"Love this insurance company"
"Thanks so much Heather! "
Wanda Parker
May 30, 2023
"We appreciate Phyllis and Hunter helping save us so much money."
"Thank you so much Wanda. I'm glad we can offer such great discounts. "
John Easley
May 25, 2023
"Absolutely the Best!!! Phyllis is a Rockstar when it comes to taking care of your insurance needs!!"
"Thanks so much, John. We love that we can serve the entire state of TN, including you! "
Kurt Gans
March 24, 2023
"Phyllis has been nothing short of amazing to deal with.. I carry personal and business insurance with her office and have never had to worry that she has my best interest at heart.. I have filed a few claims over the years and she has made sure that they were handled quickly and professionally.."
"I really appreciate that Kurt. We are glad you are a part of our "family" here."
J E
March 22, 2023
"Phyllis goes above and beyond for her customers!!! Her staff is absolutely the Best!!! Thx for all you do for us personally and for our business!!"
"Thanks so much! I have a great staff that deserves a lot of recognition. "
Steve Tate
March 21, 2023
"Anytime I’ve had questions or needed anything their response and solution was impeccable."
"Steve, we are thankful for customers like you and are so glad to help!"
Jarred Algood
March 21, 2023
"Never dealt with such unprofessionalism out of an agency owner and I work with every insurance company in the states. Would not advise or recommend this agency to anyone."
"Hi Jarred: We work with numerous towing companies all over the nation and always make sure the correct release form is signed so our tow partners aren’t making trips for nothing, and our customers are taken care of. If that makes me and my team unprofessional then so be it. "